Thank you for shopping with Fashion Trading. We strive to provide the best quality products and customer experience. Please read our Refund & Returns Policy carefully before making a purchase.
1. Return Eligibility
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect
- The return request is raised within 7 days of delivery
- The product is unused, unwashed, and in original packaging with tags intact
Products that do not meet these conditions may not be eligible for return or refund.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or washed products
- Products without original tags or packaging
- Customized or special-order items
- Items purchased during clearance or special sale offers
3. Return Process
To initiate a return:
- Contact our support team with your order details and product images.
- Once approved, our team will provide return instructions.
- After receiving and inspecting the product, we will process the refund or replacement.
4. Refund Policy
- Refunds are processed only after successful inspection of returned products.
- Approved refunds will be credited to the original payment method within 5–7 business days.
- Shipping charges, if any, are non-refundable unless the return is due to our error.
5. Exchange Policy
We may offer product exchange depending on stock availability. If the requested size or product is unavailable, a refund or store credit may be provided.
6. Cancellation Policy
- Orders can only be canceled before dispatch.
- Once the order has been shipped, cancellation requests will not be accepted.
7. Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images of the product and packaging.
8. Contact Us
For any return, refund, or exchange-related queries, contact us:
🌐 Website: www.fashiontrading.online
📧 Email: support@fashiontrading.online
📞 Phone: +91-8750525552